OUR CLIENTS

Every retail format has its own logic. We’re familiar with all three.

Whether you’re an outlet, a national retailer, a franchise network, or a member-based organization: the challenges are different, the data is different, and making the right decisions is even more critical. Wishibam works with each client to build a platform tailored to their specific operational needs.

They trust us

Leading retailers choose us for their omnichannel transformation

Brands AvenueNikeIntersportLeclercBHVLancelThe KooplesSoeurHelsinki OutletSMCPEric BompardSteen & StrömGerard DarelSud ExpressBa&shThe Village OutletVia OutletMarques AvenueNikeIntersportLeclercBHVLancelThe KooplesSoeurHelsinki OutletSMCPEric BompardSteen & StrömGerard DarelSud ExpressBa&shThe Village OutletVia Outlet
€20 million
invested
350
international partner brands
100+
connected distribution channels
10 years
in omnichannel retail expertise
OUTLETS

Drive traffic. Generate sales. Monitor performance.

We create a digital mirror of your outlet to turn your online visibility into qualified in-store traffic. 350 international brands that can be directly integrated into your system. A dedicated sales team that works closely with your teams. From setting up a targeted drive-to-store campaign to creating a complete omnichannel experience: we tailor our approach to your goals. Result: +30% in foot traffic and +10% in revenue for your outlet.

01

The Complete Digital Outlet

Your center’s digital mirror: products available in-store can be purchased online, with logistics handled through physical retail locations. Online sales are included in each retailer’s revenue: no friction with your tenants. The customer database is synchronized across all touchpoints. The yield engine continuously analyzes inventory and pricing to recommend the right promotions to the right retailers at the right time.

02

Drive-to-store

No standalone e-commerce platform: instead, all products from your stores are integrated into targeted digital campaigns to drive qualified traffic. AI analyzes the mall’s customer database to help each store determine what inventory to stock. An AI personal shopper on WhatsApp Business assists customers before their visit. The mall generates targeted traffic—not just foot traffic.

03

Custom Outlet

Each outlet has its own unique challenges, retail calendar, and tenants with their own specific characteristics. Wishibam develops customized modules tailored to your business model: yield management focused on the center’s events, tenant scoring, and comparative performance analysis among tenants. Your center becomes a data platform, not just a retail space.

Brands Avenue
Outlet

Brands Avenue

The Village Outlet
Outlet

The Village Outlet

Via Outlet
Outlet

Via Outlet

SIGNS

A comprehensive omnichannel approach. From catalog to end customer.

A retailer needs every channel to speak the same language: the same inventory, the same prices, and the same product data. Wishibam brings it all together: from the PIM that enriches the catalog to the OMS that coordinates every order, all the way to the sales tablet that transforms every in-store interaction.

01

MDM / PIM

Centralized product data, enriched by AI and distributed across 100+ channels in real time. Your product listings are always complete, always consistent, always visible—including to the AI assistants that recommend products to your future customers. Every attribute is standardized, every variant is synchronized, and every translation is managed automatically. The result: a catalog that works for you 24/7, on every marketplace, every website, and every touchpoint.

02

Marketplace

Seamless integration with the leading European and global marketplaces. Wishibam connects your product catalog to Zalando, Amazon, Galeries Lafayette, La Redoute, and dozens of other channels. Automated product listing, channel-specific pricing and promotion management, and intelligent category mapping. You manage everything from a single interface—no re-entry, no errors, and no delays.

03

Sales Tablet & Operational Delegation

Sales associates have real-time access to customer profiles, purchase history, and AI recommendations. They make the right offers at the right time. Combined online/in-store shopping carts, unified checkout, and ship-from-store: every in-store interaction becomes an opportunity for incremental sales. For retailers who want results without the operational burden: Wishibam handles everything for you, from catalog enrichment to order flow management.

04

OMS Intelligent

Order processing is key. Order orchestration rules—whether established by teams or automated—along with simplified order tracking, processing, and validation through an efficient interface. Identification of customers and products with high return potential, dynamic inventory allocation, multi-warehouse order splitting, and delivery time prediction. Each order follows the optimal path to maximize profit margins and customer satisfaction.

NikeSMCPLancelThe KooplesGerard DarelEric BompardSoeurBa&shSud ExpressNikeSMCPLancelThe KooplesGerard DarelEric BompardSoeurBa&shSud Express
NETWORKS

The rationality that the network lacked. The autonomy that every member deserves.

A retail chain often makes its business decisions based on the expertise of its buyers and on benchmarks developed over the years. This is a strength—until competition, seasonality, and data call everything into question. Wishibam brings a rational approach without taking away autonomy.

01

An objective product reference guide

Data replaces intuition. Every decision regarding purchasing, merchandising, and promotion is based on actual sales figures by store, not on estimates. The network builds its benchmarks on what actually sells—not on what buyers think will sell.

02

Local autonomy, a global perspective

Each member has access to their own data, their own suggestions, and their own performance metrics. They make decisions based on the right information. At the same time, the network headquarters has a consolidated overview: performance by retail location, sales velocity gaps, and missed opportunities.

03

Network-based yield management

External factors—such as weather, local events, market conditions, and price competition—are cross-referenced with data from each retail location. Recommendations are tailored to each location. There are no mass promotions that erode the margins of high-performing members. Each retail location receives recommendations that are tailored to its specific circumstances.

CUSTOM-MADE

Your business has its own unique characteristics. So does your AI.

In addition to the platform’s modules, Wishibam develops AI software tailored to needs that standard solutions don’t address. Each module is trained on your data—not on generic models.

01

Available modules

Business PIM: Content Booster: Return Reducer: AI Customer Service: AI Personal Shopper: Secondhand Manager: Supplier Shield. Each can be deployed independently or in combination with the Wishibam platform.

02

The process

Every custom project begins with a scoping phase: understanding your business, identifying available data, and assessing the feasibility of AI. No promises until we understand. No development until we validate.

03

What if your project isn't on this list?

That’s often where the interesting stuff begins. A need that the market hasn’t met is often a sign of a unique business challenge that no one has addressed yet. We’ll discuss your situation, evaluate it together, and develop a solution if it makes sense.

Your retail business is unique. Your platform should be too.

Outlets, brands, networks: Every Wishibam deployment begins with a thorough understanding of your business model before we write a single line of code.

FAQ

Frequently Asked Questions

Does Wishibam work for small retailers?
We specialize in retail complexes with 50 or more stores. Below this threshold, the volume of data required for AI-driven management is insufficient to generate real value.
How are online sales attributed to individual stores in a digital outlet?
Online sales are recorded directly in the revenue of the store from which the inventory was shipped. Logistics are handled from the physical store location: there is no friction with tenants.
Does Wishibam replace a retailer’s internal tools?
Wishibam integrates with existing systems or replaces them, depending on the defined scope. Each deployment begins with an audit of the tools currently in use to avoid duplication and maximize added value.
How long does it take to deploy the platform?
The timeline depends on the scope of the project. A standalone PIM deployment can be up and running in a matter of weeks. A full omnichannel platform (PIM + OMS + marketplace + sales tablet) is rolled out in several phases over a period of 3 to 6 months.
Can Wishibam manage a franchise network with heterogeneous systems?
Yes. The platform is designed to accommodate the diversity of local systems and provide a consolidated view at the network hub, without forcing members to undergo a sudden migration.

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