A method born out of the realities of business.
Digital transformation projects rarely fail due to a lack of technology. They fail because the technology is disconnected from the front lines, because teams aren’t on board, or because the partner disappears after the go-live.
At Wishibam, we’ve developed our approach in a unique way. And there’s a story behind that uniqueness.
A conviction born on the store shelves
Wishibam was founded by a woman who is both the daughter and granddaughter of shopkeepers. Before becoming a platform, it was a vision of commerce shaped by her childhood experiences: navigating store aisles, conducting weekend inventory checks, negotiating with suppliers, and dealing with demanding customers who deserve better.
This background isn’t just a marketing pitch. It explains every design choice we make. Why does our WMS include an inventory self-correction mechanism? Because inventory discrepancies cost sales—and we know exactly what that means. Why does our WMS guide teams step by step? Because a new store employee doesn’t have time to read an 80-page manual. Why does our PIM accept imperfect data? Because in a real warehouse, perfect data doesn’t exist.
40 experts, a long-standing partnership
Wishibam is made up of 40 retail and tech experts. Our team includes consultants with retail backgrounds, developers specializing in e-commerce and omnichannel retail, logistics project managers, digital acquisition experts, and AI engineers capable of building custom solutions when standard modules aren’t enough. We don’t have generalists—we have retail specialists.
We’re profitable. That’s rare in the tech industry, and it’s an important signal for you. It means our business model works, we’re not dependent on the next round of funding, and we’ll still be here to help your solution evolve in three, five, or ten years.
Our four-step method
Understand before making a proposal
Our consultants are former digital directors, e-commerce managers, and logistics project managers. Before they show you anything, they understand your constraints: existing IT systems, organizational structure, budget, and seasonality.
Deploy what has the greatest impact first
Our modular architecture allows you to start with what delivers the most immediate value. We integrate with your existing IT systems. Our customers are up and running in an average of 8 weeks.
Staying on after the go-live
We have a team dedicated to your account once the system goes live. We provide regular performance reviews and actionable recommendations. We offer a 24/7 SLA with a guaranteed 99.8% uptime.
Drive for you if necessary
Some clients entrust us with part of their digital operations: customer acquisition, managing their e-commerce site, and customer service. This is ideal for retailers looking to scale up without hiring a full digital team.
AI in our DNA
, since 2018
We are an OpenAI Partner. Since 2018, AI has been integrated into our PIM to enhance product catalogs, into our OMS to intelligently manage orders, and into our sales app to personalize in-store interactions.
Our customers benefit from AI that understands the unique aspects of the retail industry. Not just generic AI disguised as a retail solution.
Our partners
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Discover how our hands-on approach can transform your business.
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